F A Q

What is your MOQ?

Usually there is no MOQ on our regular selling items which you can see on this site, but we have better whole sale price for bulk qty. Pls refer details to "VOLUME ORDERS".

If you want custom color bottle, or different painting or printing, MOQ will be 1000pcs, please show us your design to check the best solution for you.

Do I have to pay for the customs duty when I receive the goods?

Probably yes. The customs duty is charged by customs. In some countries, there is no import tax for value under 800US dollars, but some country have tax for even samples. Please check with local agent about the duty cost.

Can I get samples free?

We provide free samples for less than 5 dollars for each customer. 
Please send us your detailed shipping address and tell your international express account to do freight collect. What qty would you like to order after sample approval?

How long is the production order lead time?

For stock items, it takes 3-5 working days;
with custom designs, it takes 5-7 working days.
For non stock items, lead time: 15-20 working days around.

First of all, apology to all inconvenience it may bring. Please show us the photo of our package and full products, photo or videos of the problem. QC will check and give us solution. Usually replacement to send or discount in next order.

  1. Tell me which item, what qty and receiver details; 

  2. Check the best cost and make an invoice for payment;(if there is custom design to print, pls send the design also)

  3. 100% payment before shipment.

  4. Start to prepare the order and arrange shipment to your client directly.

  5. Update you tracking number.

  6. On line technique support.

  • Subscribe PYD Life YouTube channel;

  • Subscribe PYD Life Email newsletter ;

  • Follow Facebook, instagram, linkedin.

  • Contact directly to:

  • Whatsapp: +86 19924795321

  • Email: sales01@pydlife.com

  • facebook: facebook.com/pydlifestyle

  • Linkedin: linkedin.com/company/pydlifetumbler

  • Instagram: instagram.com/pydlife

  • Wesite: www.pydlife.com

  • youtube: https://www.youtube.com/channel/UCcZuqqYignz07YXgpkJOIVw

What format of the file do you need if I want my own design?

We have our own designer in-house. So you can provide JPG, Al, cdr or PDF .etc. We will make a printing sample for your final confirmation.

How many colors are available?

We match colors with Pantone Matching System. So you can just tell us the Pantone color code you need or choose our exsisting colors for faster delivery. 

Colors available: Silver, White, Red, Black, Yellow, Blue, Mint Green, Orange, Pink

Which kinds of certificate would you have?

PRO65, FDA,(EC)852/2004, 2005/31/EC (84/500/EEC)

Need to pay extra charge if you want the certificate with your company name.

Certificates based on different test standard is also with extra charge.

What is your payment term?

T/T 50% deposit to confirm the order and start production, 50% balance pay before shipment for LCL shipment; T/T 30% deposit after order signed and 70% against copy of B/L for large order quantity from distributors.

Please arrange full payment in once for express order, to save bank charge and to get faster delivery.

If you have any other questions pls feel free to contact us by email. Thank you.